The imebase blog

You know, just some “food” for thought.

imebase is an independent software program whose parent company, Innova Partners, does not perform IME’s, medical services, or any thing other than quality software development. Contact us today for your free demo or consultation.

Call us at (866) 411-9134 or

Email us at info@imebase.com

Great news, imebase has been updated a lot! With loads of updates and new features, imebase is more capable than ever to help you track and manage your IMEs. I’m sure you’re wondering what the new and improved imebase has to offer.

imebase now offers:

• Improved Exams grid with added fields and new layout.
• Updated Fee Schedule for physicians in the Address Book.
• New emphasis on Case Notes- easier access and ability to differ importance of a note.
• Improved Address Book.
• Upload new versions of attached files easier than ever before.

The best part about imebase? You don’t even have to download the new features. Since imebase is web-based, all you have to do is access imebase on the web and you’ll automatically be in the new imebase!

For a step-by-step walk through of some of the new improvements, check out the guide here.

Wow, it’s been too long since we’ve updated the imebase blog.   Don’t let our lull in posts fool you, we’ve been busy!  We’ve added a slew of new features over the past several months. 

Better Branding

You work hard to develop and maintain your brand image. imebase sports several features that help us enhance your brand, not hijack it. Here are just a few:

Custom URLs

Your company name can be incorporated right into the web address you publish to the public. An example might be https://crosslakes.imebase.com Not only does this reinforce your brand name, but it also gives continuity between your marketing website and imebase.

Your Company Logo

Your company’s logo can be prominently displayed on the login page.

Once a visitor has logged into your site, your logo will appear on the top banner.

Event Notifications

Event notifications allow you to keep tabs on updates made by other parties. You can be notified of:

• New Cases
• File Uploads
• Case Updates

Notifications can be broadcast via email or displayed as system messages. You can even control who gets alerted for each type of notification.

That’s just a taste of some of the exciting new features we’ve added to imebase. We’ll have more to share very soon.

Chris and I have been doing most of our updates on the Innova Partners company blog, but I thought I’d toss a quick update here just in case.

The OWASP Security Conference in NYC is awesome so far! We’re learning so much about security, and we can’t wait to come back and implement some of the things we’ve learned! Here’s a rundown of the talks I heard today:

• Web Application Security Road Map: A quick rundown of the state of application security
• OWASP “Google Hacking” Project: Using Google to uncover vulnerabilities in web applications
• Get Rich or Die Trying: How malicious hackers made millions (and got caught) defrauding or attacking critical applications
• New Exploit Techniques: Should have been about clickjacking, a new technique for attacking websites, but at the last minute the talk was pulled due to NDA. Still a fantastic Q&A session.
• Industry Outlook Panel: Listened to some of the top cats in the biggest firms in NYC talk about how their companies handle security issues
• Coding Secure w/PHP: A quick primer on keeping web application code written in PHP secure

Add that to the fantastic set of training we had for the past couple of days and we’re just chock-full of knowledge!

Keep watching our posts at Innova Partners for more frequent updates!

Greetings! I’m Chris, manager of our engineering operations (translation: my team maintains the computer servers that run imebase). One of the dynamics of running a great Internet software operation is keeping on top of security – it’s not just a dynamic, but an absolute necessity. We do everything in our power to maintain the safety and sanctity of client data. But when it comes to security, you cannot have enough knowledge. I’m extremely excited to travel with Jon, one of our main imebase programmers, to OWASP AppSec 2008! OWASP is a premiere open source application security community, in which many of the best names in our industry participate. At this hands-on training and conference, we hope to harden our current skills and learn a great deal more including:

• Best practices for continuing security as a main focus.
• Designing our software defensively.
• Testing and security tools.
• Future vulnerabilities and threat analysis.
• Eat real New York pizza.

We’re really excited to learn some new stuff, meet great new contacts (including a couple vendors we use in our organization) and have some fun in NYC! Follow our conference updates here and over on InnovaBlog.

Looking for a great career in technology sales and marketing? Join the team at Innova Partners, the very successful healthcare software company in Columbus.

You’ll have an important role with imebase, our new on-demand product for the healthcare industry. As our first dedicated imebase salesperson, you’ll have a big impact in helping us develop our sales and marketing program, while developing your skills in selling Software-As-A-Service, a model that will come to dominate the software industry over the next decade. You’ll be supported by an excellent development and operations team, and will have ample marketing budget and support.

We offer a great work environment in Downtown Columbus; a fun, talented group of employees; and an opportunity with a new product that will improve your resume more in the next two years than practically anything else you could do. We also offer 100% paid health insurance, a great base salary, and a commission structure that will make you a lot of money if you can sell.

Responsibilities:

• Developing and managing relationships with customers
• Respond to incoming leads; generate outbound leads via phone, email, web
• Achieve sales goals, while creating satisfied and referenceable customers
• Demonstrating imebase via the Web

Required Skills/Experience:

• 1-5 years of quota carrying software or technology sales and account management experience.
• Consistent increase in earnings and commissions throughout sales career
• Strong written and verbal communications skills
• Great customer references
• Solid computer skills and interest in technology
• 2 or 4 year University Degree
• High energy
• Great attitude and overall nice person

Send an email if you think you’re the right person.

Experts in the IME business know that it’s all about documents. You get a referral with medical documents; you create claimant notification documents; (maybe) you create physician question documents; and ultimately, you return to your client an IME report document. And there are probably more documents in your typical process that I didn’t even mention. Your company lives or dies by how well you handle documents.

Because everyone in the IME business spends a lot of time working with documents, our goal is to make sure we’re delivering the best document management experience possible.

Learning from our customers, we knew our clients could benefit from some big enhancements to imebase document handling. So, with our most recent upgrade, we’ve provided a more seamless document experience:

• Put uploaded files and auto-generated documents in one place, the new Attached files folder
• Let customers generate standard documents, edit them, then replace the auto-generated document with their new version
• Let customers do anything they want to with uploads or auto-generated documents. Treat both types of documents equally, and allow download, print, fax, postal mail, or email. Keep a history of how these documents are handled and provide an audit log and “snapshot” of the document when it was sent
• Continue to support large document uploads like TIFF images from claims’ systems

To learn how imebase document management, or our dozens of other business-advancing features can help you rise above your competition, please get in touch.

Coming from the custom software world ourselves, we’re used to doing things “good enough.”  That magical place where anything less would be unacceptable, and anything more would be wasting money.  When you’re doing custom software, you’re paying for it all yourself-so every little improvement is a big hit to the P&L.

One of the great things about imebase, is that we let you share the cost of improvements with other customers.  And that makes improvements effectively cost less.  The real magic is that these improvements are just as valuable to your business as if they were made to a custom software system.  You get the same improvements-security, efficiency, or client convenience-you just get to split the cost.

So this week, when we rolled out improvements to Documents, Attached Files, Case Sharing, and all of our List views, every single user wins, but no one is paying a development bill directly.

Over the next few posts, we’ll take a look at some new features and how they benefit our imebase customers.

So, you’re excited about imebase but need to make sure everyone in your organization is onboard?

• Your compliance and legal folks probably want to know about data privacy and HIPAA
• Your IT folks want to know all about backups, scalability, and supported platforms
• Your product managers want to know how imebase improves service delivery
• And your executives want to know how imebase will help your organization make more money.

So we’ve written up a handy document with simple answers, all on one sheet of paper for each of these groups.  To use, just download the pack, print, and hand them out. Get the imebase_infosheets.

To apply, check out the post on Innova Partners.